CASE STUDIES
Proven Impact in Local Government
See how we’ve partnered with NSW councils to transform complex planning mandates into practical, sustainable frameworks and actionable service improvements.
Building a Practical Service Review Framework
Shifting service reviews from a compliance exercise to a strategic tool: How we co-designed a practical framework to help a NSW council make consistent, evidence-based resourcing decisions.
Reviewing a Community-Facing Service
Balancing operational realities with community impact: How a structured review helped a prominent service area align internal stakeholders, map demand, and identify practical efficiency gains.
Strengthening Service Planning Across Council Services
Breaking down data silos: How a structured service planning model brought operational, financial, and risk data into a single consistent format to support high-level council decision-making.
Get in Touch
Let us talk about your council planning, performance and service review needs.
For councils looking to strengthen service planning, improve reporting, or develop a more structured approach to service review, Rachna Sangwan Consulting provides practical support tailored to your organisation.
Contact Rachna
Email hello@rsconsulting.com.au
Phone +61406225100
LinkedIn linkedin.com/in/rachnasangwan